Frequently asked questions

Frequently asked questions

Frequently asked questions

Find the answer to your question

View the most frequently asked questions and answers about our movings, storage, transport and travel.

As our company name “peyer bern” suggests, we are at home in Bern.
For movings from, to, within and around Bern, if your move is located in Bern, we are exactly the right partner for you.
But we are also happy to move for you outside of the Bern region.

For an exact offer, we need as detailed information as possible about the moving object:
Moving date, rooms, floor, access road, special items, etc.
In many cases it makes sense that we visit the premises on site.
This service is free and not binding for You. Please call us –
so we can discuss your needs together. Telephone +41 (0) 31 996 63 63

Yes, we also move internally, but we also have to charge you for the journey.

Yes. We move and transport within Europe. We would be happy to support you with the planning.

Yes, that is possible. Please contact us for more information. Telephone +41 (0) 31 996 63 63

Yes, we have an experienced and flexible packer team.
We support you in packing entire home furnishings or parts of it.

Yes, larger items are loaded into storage containers directly in front of your house, smaller items in our warehouse.

The chauffeur manages loading and unloading. But, no rule without exception.

This varies a lot and depends on:
Moving volume, distance, access, floors, personal contribution, etc.
In many cases, it makes sense that we have the premises on-site visit. This service is free and not binding for You.
Telephone +41 (0) 31 996 63 63

Yes. Our prices include a comprehensive insurance package so that every move can be handled carefree. Our insurance covers all risks that the insured goods take on during dismantling, packing, transporting, unpacking, setting up, and assembling by employees of peyer bern or their authorized persons.

E.g. mineral water, fruit juices, sandwiches.

Monday to Friday – 7 a.m. – 5:30 p.m. Other times by arrangement!

No, we rent moving vehicles exclusively with the chauffeur.

Yes. We have a wide range of packing and moving materials.

Yes, with the exception of lamps. We are allowed to legalize them
Just dismantle the grounds, but do not reassemble them.

Yes. We have several train lifts, which can be used up to 30 meters high. This also includes rein lifts for particularly narrow conditions.

Yes. We are for private and company removals with various special tools
equipped (e.g. for USM furniture).

No, moving boxes are sold. For customers who move with us,
we deliver the packaging material free of charge (first delivery). The best thing to do is to order enough packing material. We take back leftover packing material on the day of the move; we charge a delivery fee for those who don’t move with us.
Order packing material (depending on location) or pick it up directly from us. In this case, it must pay for material on site (no invoice possible). Telephone +41 (0) 31 996 63 63

No. Unfortunately, we do not provide overseas moving for private individuals.

Contact us

We are here for you for any questions about moving, transport, and storage.